Why This Certification Matters

  • Leverage AI for Smarter Supply Chain Operations: Learn how AI tools can optimize logistics, reduce costs, and improve supply chain efficiency from end to end.

  • Optimize Demand Forecasting with AI: Use AI-driven analytics to predict demand, streamline inventory management, and reduce stockouts or overstocking.

  • Stay Ahead in AI-Powered Supply Chain: As industries increasingly adopt AI, professionals with AI supply chain expertise are in high demand to drive innovation and efficiency.

  • Enhance Decision-Making with Predictive Analytics: Master AI algorithms to analyze supply chain data and make informed, real-time decisions to improve overall operations.

At a Glance: Course + Exam Overview

Program Name
AI+ Supply Chain Practitioner™
Included
Instructor-led OR Self-paced course + Official exam + Digital badge
Prerequisites
Foundational knowledge of supply chain, Prior experience with business management or technical tools, such as ERP systems or data analysis software, will be beneficial.
Exam Format
50 questions, 70% passing, 90 minutes, online proctored exam
Delivery
Online labs, projects, case studies
Outcome
Industry-recognized credential + hands-on experience

Who Should Enroll?

  • Supply Chain Professionals: Enhance your supply chain management skills by integrating AI tools for improved forecasting, inventory management, and process optimization.

  • Logistics & Operations Managers: Learn to leverage AI for optimizing logistics, route planning, and warehouse management to enhance operational efficiency and reduce costs.

  • Procurement Experts: Use AI to improve supplier selection, demand forecasting, and inventory replenishment, streamlining procurement processes.

  • Business Leaders: Drive innovation in your supply chain by adopting AI technologies to automate workflows, predict demand, and optimize end-to-end operations.

  • Students & New Graduates: Gain a competitive advantage in the supply chain field by mastering AI tools and techniques that are transforming global logistics and supply chain management.

Skills You'll Gain

AI Integration in Supply ChainSupply Chain OptimizationPredictive AnalyticsRegulatory Compliance

What You'll Learn

  • Comprehensive Learning: Covers logistics, operations, and supply chain digitization
  • Advanced Supply Strategies: Develop innovative supply strategies and workflows
  • Sector-Specific Solutions: Tailored sessions for real-world, sector-specific challenges
  • Lead AI Supply Efficiency: Prepares learners to lead in AI-led supply chain efficiency

  • 1.1 SCOR Model and Core Processes (Plan, Source, Make, Deliver, Return, Enable)
  • 1.2 Key Functions: Procurement, Inventory Management, Logistics, Warehousing, Demand Forecasting, Risk, and Resilience
  • 1.3 Global Challenges: Volatility, Sustainability, Nearshoring, and ESG
  • 1.4 KPIs and Performance Measurement
  • 1.5 Activity: Analyze and Map a Real-World Supply Chain

  • 2.1 AI/ML Fundamentals – Supervised & Unsupervised Learning, Predictive & Prescriptive Analytics, Optimization, Reinforcement Learning
  • 2.2 Key Techniques – Neural Networks, Computer Vision, NLP, Digital Twins, Edge AI
  • 2.3 AI Tools for SCM
  • 2.4 Data Foundations – IoT, Real-Time Data Pipelines, Data Quality & Governance

  • 3.1 LLM/GenAI Fundamentals and Enterprise Integration
  • 3.2 Use Cases – Demand Planning Assistance, Contract Analysis, Supplier Communication, Scenario Simulation, Report Generation, Synthetic Data
  • 3.3 Chat-Based Copilots for Planners and Knowledge Management
  • 3.4 Limitations and Best Practices (Hallucinations, Grounding, Integration)
  • 3.5 Tools – Enterprise GPT-like Models, LangChain/LlamaIndex, Amazon Business Assistant, Custom GenAI Workflows

  • 4.1 Bias in Forecasting/Procurement, Transparency, and Explainability
  • 4.2 Privacy, Security, Regulatory Compliance
  • 4.3 Job Displacement, Upskilling, and Human-AI Collaboration
  • 4.4 Sustainability & ESG – AI for Ethical Sourcing and Carbon Tracking
  • 4.5 Governance Frameworks and Risk Management

  • 5.1 Digitization – ERP + SCM Platforms, Cloud Integration, Blockchain for Traceability, APIs
  • 5.2 Orchestration – Control Towers, Real-Time Visibility, Data Pipelines, Digital Twins
  • 5.3 Intelligent & Smart SCM – Predictive/Prescriptive Analytics, Autonomous Exception Management, Robotics + Computer Vision, Edge AI
  • 5.4 Human + AI Collaboration Models

  • 6.1 Applications Across Industries
  • 6.2 Real-World ROI – Efficiency Gains, Cost Reduction, and Resilience Improvements
  • 6.3 Implementation Best Practices
  • 6.4 Case Studies from Blue Yonder, Kinaxis, Oracle, and Others

  • 7.1 Logistics Policies, Trade Regulations, Tariffs, and Geopolitical Risks
  • 7.2 Strategic Network Design: Optimization, Resilience, Nearshoring, and Friendshoring
  • 7.3 Sustainable SCM: Circular Economy, Green Logistics, and AI-Driven ESG Reporting
  • 7.4 Organizational Transformation and Leadership in AI-Enabled Supply Chains
  • 7.5 Case Studies

  • 8.1 Agentic AI Concepts: Autonomous Goal-Oriented Agents, Multi-Agent Systems, and Reasoning-Action Loops
  • 8.2 Applications: Autonomous Replenishment, Risk Mitigation, Supplier Onboarding, Dynamic Rerouting, and End-to-End Orchestration
  • 8.3 Tools & Platforms: Kinaxis Maestro Agents, Oracle AI Agents, Blue Yonder Cognitive Agents, Custom Builds, and Automation Anywhere
  • 8.4 Architectures, Guardrails, and Human Oversight
  • 8.5 Future Outlook for 2026+: From Copilots to Semi-Autonomous Operations
  • 8.6 Capstone Project: Design and Prototype a Multi-Agent Workflow for a Supply Chain
  • 8.7 Case Studies

  • 1. What Are AI Agents
  • 2. What Are AI Agents in Logistics and Supply Chain
  • 3. Applications & Trends of AI Agents in Supply Chain
  • 4. How Does an AI Agent Work
  • 5. Core Characteristics of AI Agents
  • 6. Key Advantages of AI Agents in Logistics and Supply Chain
  • 7. Types of AI Agent
  • 8. Case Studies
  • 9. Hands on experiment

Tools You'll Master

LeewayHertz (ZBrain)
C3.ai
Coupa (LLamasoft)
Zebra (Workcloud Demand Intelligence Suite)

Prerequisites

  • Basic understanding of supply chain concepts: Knowledge of core logistics and operations
  • Familiarity with data analysis tools: Ability to interpret basic reports and dashboards
  • Introductory AI knowledge: Awareness of fundamental artificial intelligence concepts
  • Understanding of business operations: Grasp of end-to-end organizational workflows
  • Spreadsheet proficiency: Comfortable using Excel or similar digital tools

Exam Details

Duration
90 minutes
Passing Score
70% (35/50)
Format
50 multiple-choice/multiple-response questions
Delivery Method
Online via proctored exam platform (flexible scheduling)

Exam Blueprint:

  • Fundamental Concepts of Supply Chain Management - 7%
  • AI Concepts, Techniques, and Tools for SCM - 15%
  • LLM and Generative AI Applications in SCM - 15%
  • Ethical Considerations and Responsible AI in SCM - 15%
  • Supply Chain Digitization, Orchestration, and Intelligent Systems - 12%
  • Industrial Applications, Case Studies, and Business Value - 12%
  • Strategic SCM, Logistics Policies, and Sustainability - 12%
  • Agentic AI and the Future of Autonomous Supply Chains - 12%

Choose the Format That Fits Your Schedule

What's Included (One-Year Subscription + All Updates):

  • High-Quality Videos, E-book (PDF & Audio), and Podcasts
  • AI Mentor for Personalized Guidance
  • Quizzes, Assessments, and Course Resources
  • Online Proctored Exam with One Free Retake
  • Comprehensive Exam Study Guide
  • Access for Tablet & Phone
Instructor-Led (Live Virtual/Classroom)
  • 1 day (live or virtual) Self-Paced: 8 hours of content
  • Real-time Q&A, peer collaboration, and hands-on labs
  • Led by AI Certified Trainers and delivered through Authorized Training Partners
Self-Paced Online
  • 8 hours of content
  • Learn anywhere, anytime, with modular quizzes to track progress
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Frequently Asked Questions

You’ll learn about predictive analytics, machine learning for demand planning, and AI-driven logistics management.

You’ll work on projects like optimizing warehouse operations and forecasting supply chain disruptions using AI.

Retail, manufacturing, and logistics industries can significantly benefit from AI-driven supply chain improvements.

You’ll use tools like AI-based optimization software and predictive analytics platforms.

This course teaches how AI can be used to optimize supply chain operations, including demand forecasting and inventory management.

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