The course provided me with a solid understanding of IT service desk operations and troubleshooting techniques. It has improved my ability to handle user issues with confidence and professionalism.
AI+ Microsoft 365 Copilot HR Specialty™
AP 0910
Master AI-Powered HR Excellence with Microsoft 365 Copilot
AI-Driven HR Transformation: Learn how to leverage Microsoft 365 Copilot across HR functions—from recruitment and onboarding to performance management, enhancing efficiency, accuracy, and decision-making.
Managing AI-Enabled HR Operations: Develop the ability to oversee AI-powered HR workflows, including automated recruitment pipelines, performance review summarization, and workforce planning for improved organizational outcomes.
Seamless Copilot Integration in HR Systems: Understand how to integrate Copilot with tools like HRIS, Microsoft Teams, Power BI, and Microsoft Graph to streamline HR operations and enable secure, data-driven processes.
Leading Intelligent HR Workflows & Communication: Gain expertise in managing HR communications, drafting policies, automating meetings, and ensuring consistent, compliant, and empathetic employee interactions using AI assistance.
Future-Ready HR with AI & Automation: Stay ahead by utilizing predictive analytics, AI agents, and prompt engineering to build agile, scalable, and employee-centric HR ecosystems powered by responsible AI.
- High-Quality Video, E-book & Audiobook
- Modules Quizzes
- AI Mentor
- Access for Tablet & Phone
- Online Proctored Exam with One Free Retake
- Hands-on Practices
Why This Certification Matters
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Drive AI Adoption in HR Workflows: Move beyond theory and learn how to apply Microsoft 365 Copilot directly to HR processes—enhancing recruitment, onboarding, and employee management where it drives real impact.
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Integrate AI into Real-World HR Systems: Understand how to embed Copilot into tools like HRIS, Microsoft Teams, Outlook, and Power BI, enabling smarter collaboration, automation, and data-driven HR execution.
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Optimize HR Efficiency and Talent Management: Gain practical skills to streamline hiring, performance reviews, and workforce planning using AI-driven insights—reducing manual effort and improving outcomes.
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Make Smarter, Data-Backed HR Decisions: Learn how to leverage predictive analytics, employee insights, and real-time data to improve decision-making, enhance engagement, and mitigate risks across the employee lifecycle.
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Stay Relevant in the Future of Work: HR is rapidly evolving with AI and automation—this certification equips you to stay competitive, adapt to new technologies, and lead AI-driven transformation within modern HR functions.
At a Glance: Course + Exam Overview
Program Name
AI+ Microsoft 365 Copilot HR Specialty™
Included
Instructor-led OR Self-paced course + Official exam + Digital badge
Prerequisites
A solid understanding of AI and machine learning fundamentals, along with familiarity with HR processes and Microsoft 365 tools, is important for this course. Basic knowledge of data analysis, communication workflows, and HR systems will help learners maximize Copilot’s capabilities. Strong collaboration, attention to detail, and ethical decision-making skills are also essential for successfully implementing AI-driven HR initiatives.
Exam Format
50 questions, 70% passing, 90 minutes, online proctored exam
Delivery
Online labs, projects, case studies
Outcome
Industry-recognized credential + hands-on experience
Who Should Enroll?
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HR Managers and Leaders: Ideal for professionals managing HR functions who want to leverage Microsoft 365 Copilot to enhance recruitment, employee engagement, performance management, and strategic decision-making.
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HR Executives and Business Partners: Designed for HR leaders and HRBPs looking to integrate AI into organizational strategy, improve workforce planning, and drive data-driven HR transformation.
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Talent Acquisition and Recruitment Specialists: Perfect for professionals involved in hiring who want to use AI for resume screening, interview coordination, candidate communication, and improving hiring efficiency.
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HR Operations and Shared Services Professionals: Suitable for those handling day-to-day HR operations such as onboarding, documentation, and employee queries, aiming to automate workflows and improve productivity with Copilot.
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People Analytics and HR Tech Professionals: Great for individuals working with HR data, analytics, and systems who want to leverage AI for insights, reporting, predictive analytics, and seamless integration with tools like Power BI and HRIS systems.
Skills You'll Gain
AI Fundamentals for HRAI-Driven Recruitment and Talent ManagementHR Workflow Automation with CopilotCopilot Integration with HR SystemsEmployee Engagement and Communication OptimizationWorkforce Analytics and Data-Driven Decision-MakingAI Agents for HR AutomationResponsible and Ethical AI in HR
What You'll Learn
- AI-Driven HR Transformation: Learn how to leverage Microsoft 365 Copilot across HR functions—from recruitment and onboarding to performance management, enhancing efficiency, accuracy, and decision-making.
- Managing AI-Enabled HR Operations: Develop the ability to oversee AI-powered HR workflows, including automated recruitment pipelines, performance review summarization, and workforce planning for improved organizational outcomes.
- Seamless Copilot Integration in HR Systems: Understand how to integrate Copilot with tools like HRIS, Microsoft Teams, Power BI, and Microsoft Graph to streamline HR operations and enable secure, data-driven processes.
- Leading Intelligent HR Workflows & Communication: Gain expertise in managing HR communications, drafting policies, automating meetings, and ensuring consistent, compliant, and empathetic employee interactions using AI assistance.
- Future-Ready HR with AI & Automation: Stay ahead by utilizing predictive analytics, AI agents, and prompt engineering to build agile, scalable, and employee-centric HR ecosystems powered by responsible AI.
- 1.1 The Rise of AI in HR
- 1.2 Meet Microsoft 365 Copilot for HR
- 1.3 Copilot & Microsoft Graph: Secure Data Use
- 1.4 Introduction to Ethical AI in HR
- 1.5 Case Study: BrightPath HR
- 1.6 Hands-on Exercise
- 2.1 What is Microsoft 365 Copilot?
- 2.2 Creating Job Descriptions with Copilot
- 2.3 Drafting Offer Letters & HR Communications
- 2.4 Onboarding Kits & Welcome Messages
- 2.5 Handling Sensitive HR Communications
- 2.6 Human Review Checklist
- 2.7 Case Study: CareersFirst
- 2.8 Hands-on Exercise
- 3.1 Automating the Recruitment Pipeline
- 3.2 Summarizing Performance Reviews
- 3.3 HR Meeting Automation with Teams
- 3.4 Survey Design & Engagement Insights
- 3.5 Workforce Planning with AI
- 3.6 Integrating Copilot Analytics with Power BI
- 3.7 Case Study: TalentBridge
- 3.8 Hands-on Exercise
- 4.1 What is Copilot Studio?
- 4.2 Agent Use Cases in HR
- 4.3 Building an HR Helpdesk Agent
- 4.4 Creating a Recruitment FAQ Agent
- 4.5 Case Study: GrowMore Inc.
- 4.6 Hands-on Exercise
- 5.1 Advanced Prompt Crafting for HR
- 5.2 HRIS Integration with Copilot
- 5.3 Case Study: WorkWell
- 5.4 Hands-on Exercise
- 6.1 Principles in Practice
- 6.2 Data Protection & Compliance
- 6.3 Bias, Hallucination & Human Oversight
- 6.4 Operationalizing Responsible AI
- 7.1 Project Overview and Objectives
- 7.2 Step-by-Step Guide
- 7.3 Key Takeaways and Outcomes
- 7.4 Conclusion
- 7.5 Open-Ended Projects
Tools You'll Master
Prerequisites
- Basic understanding of HR processes: Familiarity with HR functions and workflows.
- Microsoft 365 proficiency: Comfortable using Microsoft 365 apps like Outlook and Teams.
- Introductory knowledge of AI concepts: Basic understanding of AI and automation principles.
- Experience with HR software: Prior experience using HR management systems.
- Analytical mindset: Ability to interpret and analyze HR data effectively.
Exam Details
Duration
90 minutes
Passing Score
70% (35/50)
Format
50 multiple-choice/multiple-response questions
Delivery Method
Online via proctored exam platform (flexible scheduling)
Exam Blueprint:
- Foundations of AI & Microsoft 365 Copilot in HR - 10%
- Core Copilot Skills for Everyday HR - 15%
- Advanced Copilot Applications in Strategic HR - 15%
- Designing HR Agents with Copilot Studio - 15%
- Optimizing Prompts & Integrating Copilot with HR Systems - 15%
- Responsible AI with Copilot —Policy, Safety & Trust - 15%
- Capstone —End-to-End HR with Copilot - 15%
Choose the Format That Fits Your Schedule
What's Included (One-Year Subscription + All Updates):
- High-Quality Videos, E-book (PDF & Audio), and Podcasts
- AI Mentor for Personalized Guidance
- Quizzes, Assessments, and Course Resources
- Online Proctored Exam with One Free Retake
- Comprehensive Exam Study Guide
- Access for Tablet & Phone
Instructor-Led (Live Virtual/Classroom)
- 1 Day (live or virtual) Self-Paced: 8 hours of content
- Real-time Q&A, peer collaboration, and hands-on labs
- Led by AI Certified Trainers and delivered through Authorized Training Partners
Self-Paced Online
- 8 hours of content
- Learn anywhere, anytime, with modular quizzes to track progress
Need More Flexibility?
To help you along your way, we can help you set up a customizable payment plan. Just book a call, we’ll provide you with the details!
Let's Arrange a Call9/10 of our learners achieve their learning objectives after successful completionProcess Advisors
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Frequently Asked Questions
Yes. The course is built around practical HR use cases such as recruitment automation, onboarding, performance management, employee communication, and HR analytics, making the learning directly applicable to real workplace environments.
This course is tailored specifically for HR, not generic AI theory. It focuses on how Microsoft 365 Copilot integrates into HR workflows like hiring, employee engagement, documentation, and workforce planning—making it highly relevant for HR professionals.
You'll work on HR-focused applications such as AI-driven recruitment pipelines, onboarding automation, performance review summarization, employee engagement surveys, and building HR agents. The capstone project focuses on solving a real-world HR challenge using Copilot tools.
The program blends foundational concepts with case studies, guided exercises, and hands-on activities across modules. It emphasizes applying Copilot in real HR scenarios, ensuring learners gain practical, job-ready skills rather than just theoretical knowledge.
It equips professionals with AI-driven HR skills such as automation, analytics, and intelligent workforce management. This helps learners stay competitive, improve efficiency, and lead digital transformation as HR evolves with AI and automation.
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