IT Support Engineer Career Change Bootcamp

The Fortray IT Support Traineeship is open to anyone looking to kick-start a new career in Tech. An IT background or prior experience is not required.

Yes. Applicants must be 18 years of age or older. If the applicant is under 18, a parent or legal guardian must apply on their behalf.

Yes. Fortray is the only IT Courses with Job Placement Provider in the UK and world that works with all types of international students, provided they have the full right to work in their country of residence.

We require a minimum 12-month visa at the time of the job placement process. It is recommended to start when you have at least 18 months of visa validity, as it typically takes 3–4 months to develop new skills and begin the job placement and recruitment process.

Alternatively, you can join our Job Assistance or Placement-only Services. We have a 98% success rate, provided candidates follow our guidance. You can refer to our success stories for more details.

International students must hold a valid visa that allows them to work full-time for at least one year after completing the Program.

No. Technical skills are not required to apply for any of Fortray’s Job Guarantee Courses and Bootcamps. All programs start from the basics, building a strong foundation through theory and practical, hands-on learning.

There are no specific academic prerequisites for our IT Traineeship Programs. All Fortray Job Guarantee Courses are designed to be accessible to individuals without prior technical knowledge.

No. There are no entrance exams or tests required to join Fortray’s Job Guarantee or Money-Back Programs. Admission is based on meeting the basic eligibility criteria.

No. Work experience is not required for admission. We welcome candidates from all backgrounds, including those without prior work experience.

All programs are conducted in English. Proficiency in English is essential to understand the course material and participate effectively.

Please contact the Fortray Career Development Team at info@fortray.com or refer to our Contact Us page.

Our Career Specialist Advisors will assess your:

• Background
• Right to work
• Motivation
• Area of interest
• Budget and financial situation

Our team of experts will then recommend a program that helps you secure an entry-level Tech role and supports long-term career advancement. Fortray believe in building sustainable career growth and always provide honest, impartial career advice.

Fortray focuses on long-term career growth and success. Getting your first job in IT is just the beginning.

Soon after landing your first role, our Mentorship Team will create your personalized career roadmap and provide access to advanced programs in Cloud Computing, DevOps, Cybersecurity, AI and Data Science, Project Management, and Business Analytics.

These advanced programs are delivered through:

• Expert instructors active in the field (Online Live)
• 24/7 Live Labs - industry aligned are available for hands-on experience
• 20+ Industry Projects – real world projects created by industry experts.

All Fortray Job Guarantee Courses include career growth planning from day one. After securing your first IT role, our Mentorship Team will connect you with the Student Support Team to assign your Career Advancement Courses for the next 12 months.

The Fortray IT Support Engineer/Technician Bootcamp includes world-recognised certifications such as:

• CompTIA ITF+
• CompTIA A+
• Microsoft MD-102 (Exam Voucher is included)
• Microsoft Azure (AZ-900)
• Microsoft Cloud Fundamentals (MS-900)
• Cisco CCNA

These certifications are globally valued and significantly enhance your employability and career prospects.

Once you secure your first IT role, our Job Placement & Recruitment Team will schedule a 1-on-1 meeting with a mentor, who will guide your career progression and certification roadmap.

Participants receive:

• Career guidance and mentorship
• Advanced skill training
• Job placement support
• Direct mentorship from experienced IT professionals

The Cisco CCNA Online Live instructor-led training is included as part of the IT Support Engineer/Technician Job Guarantee Program.

The Cisco CCNA Exam is recommended to advance into IT Networking, Cybersecurity, Cloud, or DevOps roles. (Note: recommended exams vary by program.)

Only training and mentorship are included. Exam vouchers and job guarantee apply only to the core Job Guarantee programs.

Fortray’s Job Guarantee Program combines theory, real-world practical training, and job placement support to help you land your first IT role — or your money back (T&Cs apply).

The program includes:

• Fundamental to Advanced skill development (Live with expert trainers)
• 50+ Microsoft official labs for hands-on experience
• Microsoft Certification exam (voucher included)
• 20+ industry projects with expert mentors
• CV & LinkedIn revamp, profile marketing, and interview prep
• Job offers typically between 30K–50K (depending on your location)
• 1:1 Mentorship and career roadmap
• 12 Months access to the globally recognized certification and Courses – online live with expert trainers and Industry projects

Graduates typically secure roles such as IT Support Engineer, Desktop Analyst, 1st / 2nd Line Support Engineer, or IT Technician within 3–12 months (T&Cs apply).

You need to pass one exam:

• Microsoft 365 Certified: Endpoint Administrator Associate MD-102 at a Pearson VUE® Authorized Test Centre (voucher included).

Yes. The exam voucher for one attempt at the Microsoft 365 Certified: Endpoint Administrator Associate MD-102 certification is included.

Once you pass your Microsoft Certification Exam, contact the Student Support Team. They’ll connect you with the Job Placement & Recruitment Team to begin your placement journey.

Entry-level IT Support positions typically start between 30K–50K annually, depending on your country of residence.

Yes. Every Fortray Job Guarantee Course is protected by a legally binding electronic contract, ensuring your Job or Money Back Guarantee (T&Cs apply).

The program has three flexible options:

• Fast Track: 4 weeks (Weekdays – Morning/Afternoon)
• Regular: 12 weeks (Weekdays & Weekends – Morning/Afternoon/Evening)
• Self-Paced: 18–24 weeks (Flexible schedule)

Yes. The program offers multiple start dates for both Full-Time and Part-Time options. Please contact the Career Specialist Team for upcoming schedules.

Yes. Planned breaks and holidays are included and shared with participants before the program begins.

Switching is allowed, subject to availability and program policies. Please contact the Student Support Team for assistance.

Attendance is essential. However, recorded videos of live sessions are available for review. Please inform the Student Support Team in advance if you expect to miss any sessions.

We accept credit / debit cards, bank transfers, direct debit, Google Pay, Apple Pay, PayPal, and secure online payment platforms. In selected countries, we can also offer 12-month interest-free finance using our education funding partners OR education funding options.

No. There are no additional fees for using payment plans. However, upfront payments may qualify for discounts.

Yes. Fortray offers a 14-day refund policy for your peace of mind. If you’re not satisfied within 14 days of enrollment, you may cancel (T&Cs apply).

Yes. We offer interest-free instalment plans for up to 12 months, and in some cases, 24–36 months (T&Cs apply).

If you miss a payment, please contact our Finance & Credit Control Team immediately to discuss solutions. Late payments may result in the temporary suspension of enrollment.

Yes. You can pay off your balance early without any penalties.

Instalments are calculated by dividing the remaining balance (after any upfront payment) by the number of months in the plan.

For any payment-related queries, please refer to our Student Support Page or contact the Finance & Credit Control Team.

An internship is typically an unpaid experience for students seeking exposure to a field, whereas a traineeship is a structured, time-bound program designed to train individuals with the skills required for a specific job.

The Fortray Traineeship is designed for individuals from non-tech backgrounds seeking a career change into IT.

It includes:

• A strong foundational training courses in IT
• Expert instructor-led live sessions with 24/7official labs
• 20–30 real-world industry use cases
• Job placement support and interview preparation
• Job offers between 30K–50K (depending on location) or your money back

After securing your first IT job, you gain access to advanced instructor-led programs in Networking, Cybersecurity, Cloud, DevOps, Data Science, AI, Business Analytics, and Project Management as per program enrolment.

No. An apprenticeship is a paid program that can last up to 6 years, combining on-the-job training with classroom instruction. A traineeship is typically shorter and focuses on acquiring the job-specific skills needed for immediate employment.

Fortray’s programs prepare you for a variety of roles, including:

• IT Manager
• Network Architect
• Cloud Architect
• Cybersecurity Consultant
• Data Analyst
• DevOps Engineer
• Business Analyst

A traineeship helps you gain specialized skills, enhance employability, and demonstrate your commitment to professional growth and lifelong learning.

A traineeship is ideal for anyone who is:

• Willing to learn essential IT skills
• Looking to upskill for senior career roles
• Interested in building a long-term IT career

An IT Support Engineer typically earns 30,000–50,000 per year, depending upon on the country of residency at the start, with the potential to increase earnings by up to 40% over time.