Refund Policy

1. CANCELLATION AND REFUNDS POLICY

This clause applies if you purchase Products or Services as a consumer as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”).

1.1 The following rules apply where you have a right to cancel your Order:

  • Firstly, any cancellation request must be made to us via our cancellation form.
  • If you have ordered Products or Services, but not received them, you may cancel your order without giving a reason, at any time within fourteen (14) days of your order. You will have no obligation and we will return all of your money.
  • If you have ordered Products or Services, have received them, and have not logged in you may cancel your order without giving a reason, at any time within fourteen (14) days of your order. You will have no obligation and we will return all of your money.
  • If you have ordered Products or Services, have received them, and have accessed the account ie logged in, you void your right to cancel within fourteen (14) days of your order. You will be legally liable for the full amount of the training whether having paid in one lump sum or via instalments.
  • We cannot process any cancellations once the fourteen (14) day cancellation period has expired.
  • If your payments for instalments is not successful then the program will be stopped and no refund or cancellation will be done.
  • During the training or Recruitment process, if you get a job offer then you will be not eligible for partial or full refund.

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