Privacy Policy for Fortray Global Services Limited

Effective Date: September 13, 2024

This Privacy Policy describes how Fortray Global Services Limited (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website. By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

• Personal Information: Information you voluntarily provide through forms or direct communication, including your name, email address, phone number, postal address, and any other details you choose to submit.
• Content Information: Information you provide when interacting with our website, such as comments, feedback, or other submitted content.
• Usage Data: Automatically collected technical information, including IP address, browser type, device identifiers, pages visited, time spent on pages, and other analytics data.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies. See our Cookie Policy below for details.

2. How We Use Your Information

We use your information for the following purposes:

• To Operate and Improve Our Services: Maintaining website functionality, enhancing user experience, and providing customer support.
• To Communicate With You: Responding to inquiries, sending requested information, and providing updates about our services.
• To Analyze Website Usage: Understanding how visitors interact with our website to improve content, performance, and usability.
• To Meet Legal Requirements: Complying with applicable laws, regulations, and lawful requests.

3. Legal Basis for Processing Personal Data

We process personal data under GDPR and UK GDPR based on:

• Consent When you explicitly agree to specific processing activities.
• Legitimate Interests When processing is necessary for our business operations and does not override your rights.
• Contractual Necessity When processing is required to fulfil a contract with you.
• Legal Obligations When processing is required to comply with law.

4. Disclosure of Your Information

We may share your information with:

• Service Providers Trusted third parties assisting with website operation, analytics, or service delivery.
• Legal Authorities When required to comply with laws or protect our rights, safety, or property.
• Business Successors In connection with mergers, acquisitions, or asset transfers.

5. International Data Transfers

Your personal data may be transferred outside the UK or EEA, including to the United States. We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure compliance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. Data that is no longer required will be securely deleted or anonymized.

7. Your Rights

You have the following rights under data protection laws:

• Right to Access Request a copy of the personal data we hold about you.
• Right to Rectification Request correction of inaccurate or incomplete data.
• Right to Erasure Request deletion of your data under certain conditions.
• Right to Object Object to specific types of processing.
• Right to Data Portability Request transfer of your data to another organization.
• Right to Withdraw Consent Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at [email protected]

8. Security Measures

We use appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If such data is identified, we will delete it promptly.

10. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Updated versions will be posted on this page, and significant changes may be communicated via email or website notifications.