The IT Support Pre-recruitment sessions are designed to help candidates prepare for the recruitment process by assessing their technical knowledge and soft skills essential for IT support roles. These sessions provide a real-world preview of what to expect in an interview and identify areas for improvement, giving candidates the confidence to excel in the actual recruitment process. Below are answers to frequently asked questions about the pre-recruitment process.

Pre-recruitment sessions assess your knowledge and skills relevant to the job position you're applying for. It allows you to gauge what to expect in a real interview and helps identify areas for improvement, both technically and in soft skills.

To book the pre-recruitment session, once you have thoroughly reviewed all the provided resources and feel prepared, you can contact the support team via email. In your email, include your preferred date and time for the session. The support team will then coordinate with you to schedule the session accordingly.

Questions during pre-recruitment sessions cover a range of topics including general IT support, specific technical areas like MD 100 and MD 102, as well as case studies and scenarios that test problem-solving abilities. All resources required for preparation are provided through LMS.

Yes, obtaining a pre-recruitment certification from LMS is necessary before proceeding to the recruitment process. This certification validates your readiness for the subsequent stages.

Pre-recruitment sessions are vital as they simulate real interview scenarios, allowing candidates to familiarize themselves with the process and address any weaknesses before facing actual interviews. It's an opportunity to refine both technical skills and soft skills crucial for the job.

The pre-recruitment session is conducted on a one-on-one basis with the trainer. This allows for personalized attention and tailored feedback to address individual strengths and weaknesses effectively.

Pre-recruitment sessions are scheduled exclusively on weekdays and on Saturday only, from Monday to Friday, between 9 AM to 6 PM, and on Saturdays from 9 AM to 3 PM. This schedule ensures consistency and availability of trainers during regular working hours.

No, pre-recruitment sessions are not exams in the traditional sense. Instead, they resemble mock interviews aimed at evaluating your preparedness for the actual recruitment process.

Yes, all the necessary resources for preparation are provided through learnworlds LMS. Navigate to Learnworlds -> Courses -> Microsoft Bootcamp -> Pre-recruitment.

The pre-recruitment process can typically be completed in one session, but it may take up to 3 to 4 sessions depending on the individual. However, it is generally recommended to complete it within two sessions.

If a candidate fails to pass the pre-recruitment session within the allotted time, they must undergo two more weeks of training to address any shortcomings.

Upon successfully passing the pre-recruitment stage, candidates proceed to the recruitment team. The recruitment team will assist in refining your CV and LinkedIn profile, and then advertise your profile on various job platforms. Additionally, you will undergo 2 to 3 mock interviews before real interviews with potential employers are arranged.

Your updated CV will be provided to you once you have successfully passed the pre-recruitment session and have entered the recruitment process.

The pre-recruitment session will typically last a minimum of 30 minutes and can extend up to 1 hour, depending on the student's responses and feedback. The exact duration may vary based on the progress during the session.

Yes, you can reschedule your session up to three times. However, if you fail to inform us at least 1 hour before the scheduled session, it will be considered as an absence from your side. Make sure to reschedule in advance to avoid any issues.

You must complete both the pre-recruitment and recruitment phases before the course expiry date. After the course expiry date, any further services will incur additional costs, so it's crucial to complete the process within the provided timeframe.