Welcome to the Lab Access FAQ section! This guide answers common questions regarding accessing, renewing, and troubleshooting your lab environment. Here, you’ll find details on extending your lab access, using your MD-100 Lab during or outside live sessions, setting up a Microsoft 365 trial account, and more. Our goal is to ensure you have a seamless and productive experience with your labs, so feel free to reach out to our support team for any further assistance.
MD lab access expires 6 months from the date it was provided to you. To extend access, a fee of £150 is required. Please use the Viva Wallet payment link, then share the transaction receipt with us at [email protected] to reactivate your lab access.
You can access your MD Lab at any time. However, please remember that lab access expires 6 months after creation, after which you’ll need to request an extension.
Follow these steps to log in: Username: [Your email ID registered with Fortray] Password: [Provided password] For any login issues, please reach out to [email protected]
When your Tenant ID expires, you’ll need to create a new Microsoft 365 trial account to continue practicing. Detailed setup instructions are available in the LMS portal: How to Set Up a Microsoft 365 Trial Account When Tenant ID is Expired (learnworlds.com). For additional assistance, please contact us.
No, applying lab instructions directly on your PC may cause system issues. Instead, you should use the provided virtual machine (VM) within the lab environment.
If you’ve received an email containing your lab access credentials (also check your spam folder), you’re all set. If you haven’t received such an email, please reach out to our support team for assistance [email protected]
Resetting your labs will remove all the configuration you have done on machines and the instances after relaunch will be as new machine.
Resetting your labs will remove all the configuration you have done on machines and the instances after relaunch will be as new machine. But it will not remove cloud data.
Steps to Reset Your Lab Login to Skillable Access Your Lab Use the reset option This will revert the lab environment to its original state. Confirm reset Wait for Re-provisioning
Steps to End Your Lab Login to Skillable Locate Your Active Lab Click the End Lab Button Confirm End Session This will terminate the lab environment and release resources. Important Notes: Ending the lab will stop your session immediately and discard any unsaved work.
No separate access is needed for the MD-100 lab, as both labs are to be performed in the same lab environment. You just need to enable the MD-100 Lab extension. Please follow the steps below carefully: Go to the Learning portal Once the extension is successfully added, please relaunch your lab, and you will be able to see the MD-100 instructions appear within the same lab environment. If you face any issues while setting this up or have further questions, feel free to reach out to us at [email protected]